I think this is the question most people ask after they see senseless violence. Why did they do that? What provoked them? Are they mentally deranged? We desperately want to understand because if we can understand we can make sense of our world and we'll feel safer in it.

Presenteeism (when an employee shows up to work despite being unwell) is a weird one. It begs the question - what's going on here psychologically speaking? Where is the employee feeling the pressure from? Yes the company should be the first port of call but I think it's rare for any manager in this day … Continue reading Presenteeism →

Nobody wants to work with someone who is excessively difficult and at the same time you don't want to run yourself into the ground pleasing others. So, I reckon, somewhere between: 'if you want me to reply you'll have to open a ticket' And 'Yes, I can do anything you want' There is a sweet … Continue reading Helpful boundaries →

The team is stacked. It has talent and experience coming out of its ears. I don't think any other team can boast such a strong and deep squad. And yet, this team cannot win a tournament to save it's life. Why? Because the team chemistry, the foundation of any good team, is awful. What's more … Continue reading Stacked without chemistry →

'Ugh feck this! I want out! I'm sick of it, sick of all of it! One chocolate bar later... 'Alright fine... Let's have another crack at it' Learning to rest instead of quitting is a crucial tactic for persevering.

It was the easiness of the training that made it feel like a 'tick the box' exercise. It was the persistence of the teacher that made it feel like he really cared and that this was important.

I think psychology books do their best to identify patterns of behavior but ultimately they're only diagnosing a fraction of the human. For instance the four personality colors. I dare say no one is anyone color the whole way through. It would mean omitting lessons learned along the way. For example this red I know, … Continue reading Snowflake psychology →

'I think that is a marketing task' 'Absolutely not! That is an events job if ever I saw one!' 'Why don't we make it fall under Customer service's remit?' Compare that to JK Rowling who chose to write 7 books. It's funny how the attitude changes when we love the work and when we're forced … Continue reading The accountability games →

In 'Surrounded by idiots' the author addresses a question he got pre writing the book.But isn't it manipulative to adapt to everyone around us, shouldn't we be our authentic selves all the time?For me I look to Uncle Ben and his immortal quote..."With great power comes great responsibility"It's manipulative if you prey on the weak … Continue reading Is it manipulative? →

'This too shall pass' A short phrase that can serve as both a lift when trudging through tough times and a reminder to cherish when riding high. Such wisdom with just four little words.