Trust, articulation and patience. It may be hard to believe but I think these three traits could shorten your work day and get you to bed at a reasonable hour. Trust so you can delegate. Articulation so you can close the gap between the picture in your head and the picture in your colleague’s heads. … Continue reading T, A & P →

Perfect first time round It was never going to be perfect the first time round.  Your team has finally agreed to implement your new process but it didn’t launch quite as smoothly as you would’ve liked. There were some promising moments but also definitely room for improvement.  You can sense the grumblings around you and … Continue reading Perfect first time round →

The pursuit of excellence is a long and frustrating road. Frustrating because the progress isn't always noticeable. It may take years of consistent hard work to see a difference and we love to see an immediate difference. The change is why we're making the effort and we want to know our hard work is not … Continue reading Pursuit of excellence →

‘This time it’s different!’ You know those pesky negative thoughts you have? The reoccurring ones that won’t leave you alone. The ones that are trying to convince you that this situation is going to turn out like every other failure you’ve ever had. Yep those ones! Well they are weakest at the beginning of their … Continue reading This time it’s different →

"Newton's third law - the only way humans have ever figured out of getting somewhere is to leave something behind" That's a quote from Interstellar and it may be an oversimplification of Newton's third law but I think it can apply to human emotions too. I think in the same way you can't move onto … Continue reading Leave something behind →

I hypothesise that the most shocking thing in the world is a different opinion. How could you not like dogs? How could you be pro life? How could you not like Harry Potter? How could you support Donald Trump? We get so used to our own world and our own opinions that we continuously forget … Continue reading The most shocking thing in the world →

The opinion reality gap - the space between what’s really happening and what your worldview is telling you. The good news is - the gap can be closed. The bad news is, it requires: An open mind to hear contrasting opinions. Empathy to fully see from another point of view And courage to admit when … Continue reading The opinion reality gap →

You have a weak link on your team. It's obvious really. It's Karen. So the question for you is - Do you look to replace or develop her? I think people choose to replace because it's quick and easy and people avoid developing because who knows how much and time and effort it's going to … Continue reading Develop or replace Karen →

Each group, be it your company, your social football team or your family, will have a culture. A certain set of social norms and dynamics that influences what happens on a daily basis. But what if you wanted to change the culture? How would you do it? I think you change a culture drip by … Continue reading Changing the culture →

'What did they say about me?' If you had the ability to hear any conversation anyone has about you, behind your back, would you listen? I think it's healthier not to. If it's behind your back then conversation wasn't meant for you to hear and they spoke as if you weren't listening. Therefore if they've … Continue reading Conversations behind your back →